Scammers posing as various organizations like Amazon may send you calls, texts, and emails with various tactics to try to deceive you to provide personal information or sign-in credentials. What to watch out for?
Scammers may tell you there is a fraud investigation and you must “verify” your account or claim there is an unauthorized or fraudulent activity on your Amazon account.
How can you avoid being scammed?
- Amazon will never ask you to share your password, account sign-in One-Time Password (OTP), or verify sensitive personal information over the phone.
- Visit the Message Center on Amazon.com or on our app to review authentic emails from Amazon.
- Go directly to our website, and go to Your Account to make changes to your billing and account information.
- Customer Service is available 24/7 to help with any questions you may have.
Keep others safe
If you receive communication — a call, text, or email — that you think may not be from Amazon, please report it to us at,
amazon.com/reportascam
For more information on how to stay safe online, visit Protect Your System on the Amazon Customer Service page. |
