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Amazon Account Suspensions

Several Amazon sellers face different difficulties using the e-commerce platform. Some of these are legal challenges that sometimes require legal solutions. The common difficulties experienced by sellers include account suspensions, policy violations, and intellectual property disputes. These challenges are usually caused by different factors, including poor seller performance, authenticity, and condition complaints; selling illegal or restricted products; opening multiple seller accounts; copyright infringement; failed verification; and selling counterfeit products. Having issues as an Amazon seller does not necessarily indicate that you'll be able to sell again. Sellers are offered the chance to appeal to regain reinstatement. Let's go into detail about the scope of Amazon seller challenges.

Amazon has the right to block any seller from selling on its platform. This action is referred to as an Amazon seller suspension. It occurs particularly when a seller breaks the given rules on the platform or fails to comply with any of the laydown standards. An Amazon seller suspension can have hugely damaging effects on the seller's business and listings. This is because the IPI (Inventory Performance Index) score of the seller will decrease. The ranking and sales will be affected as well. Moreover, the seller's stock in FBA will be tagged as “unfulfillable.” There will still be a need to pay storage fees for inventories in the company's warehouses. However, the unfulfillable status will only last for 60 days after which the inventories can be destroyed.

It should be noted that Amazon seller suspensions are not the same as account termination. Account termination means discontinuation, but suspension implies that there is hope of reinstatement. If your account is wrongly suspended, you can file for an appeal. But note that the process can be complex and time-consuming. So, you need an experienced Amazon lawyer who can help you with more efficient navigation and boost the probability of getting your account back.

Amazon Policy Violations

Amazon Policy violations refer to the condition where a seller's actions or listings disregard Amazon’s policies, which may include several areas such as customer service, product quality, intellectual property rights, and so on. Due to how Amazon prioritizes the integrity of their marketplace by providing customers with a good shopping experience, sellers who violate policies will be warned and expected to address them on time to avoid disruption on their selling accounts. Some of the common reasons for Amazon Policy violations include product listing errors, trademark violations, improper selling activities, and poor customer service. If you find yourself in this situation, you are free to appeal the violations.

Amazon Intellectual Property Disputes

According to the intellectual property rights, every piece of content made via Amazon Business or added to it, which may include logos, text, images, graphics, software, data compilations, digital downloads, audio clips, and button icons, is the property of the suppliers and Amazon. An Amazon intellectual property dispute occurs when two sellers claim the ownership of a specific property. If the other party makes a claim about a potential violation of intellectual property rights, you can appeal via Seller Central if you have strong supporting evidence to save your business.