PHILADELPHIA PA, (OCTOBER 25, 2023)(CNBNews)--SEPTA's current contract with the Transport Workers Union (TWU) Local 234 is set to expire at midnight on Tuesday, October 31, 2023. While there has been progress in the contract negotiations, there is an urgent need to reach a new agreement that will prevent any disruption in the City Transit Division bus, trolley, Market-Frankford Line, and Broad Street Line services. SEPTA also wants to ensure that customers are prepared for the possibility of a work stoppage that may coincide with the start of the service day on Wednesday, November 1. To this end, the Authority has posted a Service Interruption Guide online.
In case of disruptions to City Transit Division services, some customers may find Regional Rail as an alternative option. However, all Regional Rail services will remain the same and run according to their regular schedules. The express trains may make additional stops to accommodate the expected increase in ridership.
Suburban buses, trolleys, and Norristown High-Speed Line will continue to operate, but the buses that travel into the city will follow different routes. Regular CCT Connect service will not be affected and will continue as usual for registered ADA and Shared Ride customers.
During evening travel hours (2:45 to 7:00 p.m.) at Center City Regional Rail stations, customers may experience changes. The riders at Temple University, Jefferson, Suburban, William H. Gray III 30th Street, and Penn Medicine stations will have to wait in line at the concourse level for safety and avoid overcrowding on platforms. LUCY Green and Gold Loop service will be available from William H. Gray III 30th Street Station to selected University City destinations.
Regional Rail customers must have funds in their SEPTA Key card Travel Wallet or hold a valid pass. For customers without a prepaid fare, Quick Trip can be purchased from a station kiosk or sales office.
SEPTA Ambassadors, including employees from all departments, will be deployed to stations to provide assistance and information to customers.
To stay updated, riders are advised to check septa.org. Brochures with alternate service information will be available at stations. SEPTA Customer Service will operate with extended hours if City Transit Division services are disrupted. Representatives can be reached at (215) 580-7800.