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5 Challenges in Implementing Telehealth Solutions

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With the rise in emerging technology, advanced techniques are also rising in the healthcare unit. One such technology is “Telehealth.” Although it has been in the industry for quite a long time, its use has significantly increased during COVID-19. 

Telehealth is the means of delivering medical information with the help of telecommunication technology. It does not require a physical visit to the hospital. However, like any other technology, implementing telehealth solutions also come with some challenges, such as privacy-related challenges. 

Here, we will discuss the five most important challenges in implementing telehealth solutions. Understanding these challenges is essential to uncover the potential of this advanced medical facility. So, let’s look at these challenges:

Privacy Concerns

During online procedures, privacy has always been a big concern. In the case of telehealth, there is a risk of information being exposed to unauthorized individuals. Patients worry about their privacy. They also wonder who is listening to their private conversation and what is their online identity. 

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Protection of Stored Data

In telehealth, patient data is not only shared during live consultation but is also stored for future reference. This makes patients concerned about whether or not their personal information is stored accurately. Moreover, ensuring that patient data is safe from potential breaches and leaks is a big challenge in implementing telehealth solutions. 

High Cost

Another significant challenge in implementing telehealth solutions is its high setup and maintainable costs. It might be expensive for many healthcare organizations to adopt and maintain this technology. Moreover, healthcare organizations would also need to spend on technology infrastructure and staff training to ensure smooth operations. On the other hand, patients may also find some difficulty in adopting telehealth solutions because all insurance plans may not cover telehealth services. 

Payment For Services

One of the important challenges in implementing telehealth solutions is the difficulty in payment for service. Healthcare providers will not provide these services if they are not paid for them instantly. Payment distinction between physical consultation and telehealth service is also a challenge in implementing it. Moreover, more secure payment methods are needed to ensure smooth operations. 

Jurisdictional Issues

Telehealth often blurs geographical boundaries and enables cross-border consultations. However, it brings some complex jurisdictional challenges as different regions have their own healthcare rules and requirements. In some areas, it may charge an additional fee, while in others, it may need a license for cross-border telehealth service. 


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