Two Jefferson Health employees in New Jersey were recently honored with a Beyond Expectations of Excellence (BEE) Award for Extraordinary Caregivers — MaryAnne Metzger, a Silvestri-4 Patient Care Technician at Jefferson Washington Township Hospital, and Matthew Rappa, a Regional Marketing and Communications specialist.
Metzger, of Pilesgrove, NJ, was nominated by a patient for her empathy and compassion, who wrote: “Thank you for taking time to understand who I am, rather than considering me just an ‘addict.’ I can keep moving forward on my long road ahead if I continue to be blessed with people like MaryAnne.”
“MaryAnne always connects with her patients and builds a trusting relationship,” said Nurse Manager Vibette Robles. “She listens, and provides comfort and reassurance.”
Rappa, of Sewell, NJ, was nominated by Jefferson Health – East Region nursing leaders Helene Burns, chief nursing officer, and Diane Juliano, assistant vice president of clinical services. While the BEE Award is traditionally given to non-nursing clinical staff, Burns and Juliano said, “It is important to remember everyone who works for Jefferson Health is indeed a ‘caregiver.’”
The nursing leaders added: "Matt is responsive and dependable, and his work aligns with Jefferson's values. He has built trusting relationships with our team and is one of our ‘go-to’ people to help get things done.”
BEE honorees — nominated by patients, visitors, nurses, physicians, and employees — are non-nursing employees who work side-by-side with clinical nurses to provide exemplary patient care and improve the patient experience. This award complements the DAISY Award for Extraordinary Nurses, bestowed on nurses who make a profound difference in the lives of their patients and their families. For more information, visit www.JeffersonHealth.org.