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NJ American Water Continues to Ask Customers to Conserve in Three Counties

New Jersey American Water’s Delaware River Plant Still Not Impacted by Chemical Spill

CAMDEN, N.J. – MARCH 27, 2023 – New Jersey American Water continues to reassure its customers that treated water from its Delaware River Regional Water Treatment Plant is not impacted by the chemical spill that occurred early Saturday morning from a manufacturing plant into a tributary of the river in Bristol, Pa.

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New Jersey American Water monitors the source water and performs water quality tests at various points in the treatment process and throughout the distribution system. The treated drinking water being delivered to customers in the three counties served by the Delaware River Regional Water Treatment Plant has not been impacted.

The voluntary conservation notice is still in effect and the company continues to ask customers in Burlington, Camden and Gloucester counties to limit non-essential water use until further notice.

“The reason we did this is to provide flexibility around the timing and the quantity of water we bring into the facility to treat and deliver,” stated Mark McDonough, President of New Jersey American Water. “We can store large amounts of raw and treated water, and we are continuously monitoring and testing the source water in the river by our intakes before taking in more water to replenish supplies.”

McDonough added that state and federal agencies and other water purveyors are also testing the river, including the area around the plant’s intakes. No contaminants have been detected.

“We appreciate the cooperation of our customers during this time,” said McDonough. 

Customers were notified of this voluntary conservation notice yesterday through the company’s customer notification system. The company will issue a follow-up communication when this notice is lifted. Updates will also be posted as they become available on the website at, under Alerts, and on the company’s social media channels, @njamwater. For more information and tips on how to conserve water, visit

About New Jersey American Water
New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit and follow New Jersey American Water on Twitter FacebookInstagram, and LinkedIn.