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*Down The Shore: The County of Cape May has Opening for Public Safety Tele-Communicator Trainee

 The County of Cape May is looking for
                                   PUBLIC SAFETY TELE-COMMUNICATOR TRAINEE

 

Down the shore 6

 

 DEFINITION

 Under close supervision as a trainee and productive worker, receives

 and responds to telephone or other electronic requests for emergency

 assistance including law enforcement, fire, medical, or other

 emergency services and/or dispatches appropriate units to response

 sites; does other related duties as required.

 EXAMPLES OF WORK:

 As a trainee and productive worker:

  Receives telephone or other electronic requests for emergency

 assistance.

  Learns to obtain, verify, and record location of emergency, name of

 caller, nature, severity, and current status of the emergency, and

 obtains any other appropriate information needed to secure a full

 assessment of the circumstances.

  Learns to operate automatic number identification (ANI), automatic

 location information (ALI), telecommunications devices for the deaf

 (TTY/TDD), or other electronic devices to obtain and verify required

 data.

 May be required to access foreign language interpreter service for

 non-English speaking callers.

 Maintains a reassuring, calming manner with callers to obtain required

 information.

  In response to medical emergencies is trained in the provision of

 first aid or CPR instructions to stabilize the medical condition of

 persons until arrival of professional medical assistance.

 In nonmedical emergencies may provide precautionary instructions and

 advice to help ensure the personal safety of persons and/or to

 minimize loss of property pending arrival of fire, police, or other

 assistance.

 Refers nonemergency situations to other appropriate public or private

 agencies.

 May dispatch nonemergency personnel or equipment.

  Determines the appropriate type of agency(ies) to respond to the

 specific emergency or call for assistance.

 Learns to utilize radio, telephone, and computerized or other

 electronic equipment to dispatch specific law enforcement, fire, or

 medical assistance units to the scene of an emergency based on

 pre-established response plans, and seeks guidance from supervisory

 personnel when circumstances warrant significant deviation from

 pre-established response plans.

 Maintains a constant update on status of emergency units in the field

 and of on-call personnel.

 May make entries, inquiries, cancellations, and modifications of

 records in various systems and databases such as the National Crime

 Information Center (NCIC) and State Crime Information Center (SCIC),

 files.

 Receives training in the activation of emergency alert systems such as

 bells, sirens, beepers, and tone-activated devices.

 REQUIREMENTS:

 NOTE: Appointees to positions at Public Safety Answering Points

 and at some Public Safety Dispatch Points must successfully complete

 training and obtain certification by the Office of Emergency

 Telecommunications Services (OETS) in the Department of Law and Public

 Safety as required by NJAC 17:24- 2.2, during the trainee period. Applicants possessing the required certifications will be given additional consideration. Seasonal (6 month) employment may also be considered. These positions are full-time but part-time applicants may be considered. Applicants must be willing to work variable shifts including weekends and holidays.

LICENSE:

  Appointees will be required to possess a valid New Jersey drivers license.

 Employee mobility is necessary to perform essential duties of the position.

              Interested applicants should submit a letter of interest and resume to:

Kevin McLaughlin, Division Director                                     
Office of Emergency Management                                    
4 Moore Road, DN 308                                                
Cape May Court House, NJ 08210                                 
Kevin.MclaughlinSr@co.cape-may.nj.us                                      

 

                         and

Sara Maloney
Director of Human Resources and Training
4 Moore Rd, DN 122
Cape May Court House, NJ 08210
Sara.Maloney@co.cape-may.nj.us

Apply Online

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