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CONSUMER TIP: What to do when someone steals your identity/video


September 25, 2020

Traci Armani

Consumer Education Specialist, Division of Consumer & Business Education, FTC

Did someone use your personal information to open up a new mobile account or credit card? Or maybe buy stuff with one of your existing accounts? Or did they file for unemployment or taxes in your name? That’s identity theft.

If any of this happened to you, the FTC wants to help you stop the damage and start recovering. Learn more by watching this video:


Not sure whether someone has stolen your identity? Check out these clues that someone is using your information. If your information has been compromised, find the next steps to take. But all roads lead to, so start there to get your recovery plan.