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Statement from MVC Chief Administrator Regarding Large Crowds of Customers at Agencies

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TRENTON (July 7, 2020)--– New Jersey Motor Vehicle Commission Chief Administrator Sue Fulton today released the following statement:

“As we reopen today, MVC agencies are experiencing extraordinarily high customer volumes. In anticipation of long lines due to social distancing restrictions, Agency management personnel were pre-deployed to our busiest agencies, beginning at 6:00 AM, two hours before our start time. Additionally, all of our senior staff in operations are deployed to agencies to help process transactions. While we understand the frustration of our customers in this extremely challenging and difficult time, our employees are doing the best they can to keep everyone safe and work as efficiently as possible.

 

Our text notification systems are working as planned, and we remind everyone that expiration dates were extended. We ask everyone to check NJMVC.govbefore you go to an agency, as some customers are in line for transactions that can be done online.”

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