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Most Common Cable Connection Problems and Easy Ways to Fix Them


( 28, 2020)--Our lives are dependent on the internet and disconnection means a total blackout. Be it an office, a home or a public place, the internet is everywhere. Admit it or not, we are all trapped and chained to the charismatic world of internet.


No matter what, every one of us has faced cable connection issues leading to internet disconnection, and without having any clue, we are in a state of confusion - what to do next. Imagine yourself watching a thriller movie on Spectrum TV and suddenly the movie stops in the middle – what is your first reaction? 

You would definitely question yourself how do I fix it. Should I call the customer support or try to figure out the problem myself. If I call the customer support, I would have to wait for some time and in the meanwhile, my interest in the movie would diminish. It is better to sort out the problem myself. 

We are going to reveal some of the common cable connection issues how you can fix them without banging your head. Let’s get started. 

Loose Connections and Power Cable 

Generally, the problem arises when the terminal connection at outlets and wall switches become loose. Make sure to check these fixtures and if any of the connections are loose, try to fix them. You can identify loose connections through signals such as crackling sound, or buzzing.

Moreover, sometimes we bang, nudge or poke wires without knowing it and wonder why it is not working without checking. If your internet is not connecting, then check that your router is not unplugged or the plug is halfway in and halfway out. If you see any of the two issues, just make sure to take out the plug and insert it tightly. 

Moreover, the router’s LED lights can also indicate whether the connection is loose or unplugged. If there is no light, the router is not getting any power. To fix this, simply first disconnect the power cable and reconnect it. 

In case your router is still not working, make sure to check the outlet and power supply to see if it is getting power. Just take the tester, put it in the socket and see if the light turns on. If not, there is a problem with the power strip and not the router or lose connection. 

Joining Wires with Electrical Tape

Wire connections when joined together with tape can result in an error. Rather than connecting the wires with tape, it is better to use a nut or a sanctioned connector. To fix this issue, you must first turn off the power and remove the electrical tape from the wire. Clean the wire and make sure that the insulation on the wire should be removed in such a way that it is showing the proper amount of exposed wire. After ripping off the insulation, connect the wire properly with nut or any other approved connector. 



Two Wires under Single Screw Terminal

Common cable connection issues also arise when two or more wires are connected under the same screw terminal on an outlet or a switch. It can be quite hazardous due to the possibility of a fire eruption. For safety reasons, it is not allowed to have two wires squeezed under one screw. 

To resolve this issue, you need to cut off the power before you start repairing it. After turning off the power supply, remove the two wires wedged under one screw. Take a pigtail wire of the same color and remove ¾ inch of insulation from both ends of the pigtail. Now connect one end to the two wires you just removed previously. 

Join the free end of the wire to the screw terminal that was holding two wires previously. You can also create a pathway or bridge that joins both wires to the preferred screw terminal on the switch or outlet. 

Call Your ISP if Everything Fails  

After you have done all the aforementioned steps and the problem persists, make sure to call your Internet Service Provider. The customer support will try to resolve the problem over the phone by checking your system on their end. If the problem can’t be solved over the phone, your Internet Service Provider will surely send a technical person to your home. 

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