February 26, 2019 | CNBNewsnet
New York, NJ PATH riders with Sprint cellular service now have cell coverage in all PATH stations in New York and New Jersey. The service became available over the weekend, and Sprint joins Verizon, AT&T and T-Mobile in providing expanded service across all PATH stations and on platforms. Cell service from the other providers started in December 2018.
The addition of Sprint access completes the Port Authority’s effort to install cellular connections in all PATH underground stations for more than 270,000 riders using the system each workday, and an additional 150,000 who ride PATH on weekends. Connectivity is available on platforms and throughout stations, but not while passengers are on trains in tunnels between stations.
Expanded cellphone service is part of new Port Authority customer service initiatives and improvements that include countdown clocks at all PATH stations and the RidePATH mobile app that enables riders to access next-train schedule information on their smartphones (download).
“We continue to work toward a better customer experience for PATH riders at all of our stations and facilities,” said Port Authority Board Chairman Kevin O’Toole. “Adding Sprint service is another big step forward in helping us meet that goal.”
“Improving customer service to the traveling public is a priority of the Port Authority,” said Executive Director Rick Cotton. “Access to cell coverage in underground PATH stations is an important expectation of our customers.”